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  • Company Profile
  • Strategic
     Report
    • Address from the Chairman of the Board of Directors
    • Address of the Chief Executive Officer
    • Market Overview
    • Strategy Overview
    • Business Model
    • Operating Results
      • Operating Highlights
      • Route Network
      • Aircraft Fleet
      • Flight Safety and Aviation Security
      • Aircraft Maintenance and Repair Stations
      • Information Technology and Innovation
      • Sales and Distribution
      • Improved Customer Service and Brand Management
    • Financial Highlights
    • Corporate Social Responsibility
      • Approach to Sustainable Development
      • HR Policy
      • Supporting Charities and Regional Development
      • Sponsorship
      • Environmental Protection Programme
      • Procurement
  • Corporate
     Governance
    • Corporate Governance System
    • Risk Management
    • Investor Relations, Equity and Debt
  • Appendixes
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    • Low-Cost Carrier (LCC)
    • Routes
    • Code Sharing
    • Network Carrier
    • Maintenance, Repair, and Overhaul (MRO)
    • TCH
    • Hub
    • BSP/ARC (Billing and Settlement Plan / Airline Reporting Corporation)
    • IATA (International Air Transportation Association)
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    • IOSA (International Operational Safety Audit)
    • ISO
    • Passenger traffic (PAX)
    • Direct PAX
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    • Passenger-Kilometres/Tonne-Kilometres
    • Available Seat-Kilometres (ASK)
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    • Available Tonne-Kilometres (ATK)
    • Revenue Tonne-Kilometres (TKМ)
    • Passenger Load Factor (PLF)
    • Revenue Load Factor
    • Origin and Departure points (O&D)
    • Unit revenue and cost
    • Yield
    • Revenue per Available Seat-Kilometre (RASK)
    • Cost per Available Seat-Kilometre (CASK)
    • Total Shareholder Return (TSR)
    • EBITDA
    • EBITDAR
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